At obi9, your privacy is not merely a legal obligation — it is a core commitment we uphold. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a player on our online gaming platform in Malaysia.
OBI9 Privacy Policy Summary: We only collect data that is genuinely necessary for platform operations. Your data is never sold to third parties. All information is protected with 256-bit SSL encryption. You have full rights to access, amend, or request deletion of your data at any time.
Obi9 values the privacy of every player on our platform. As an online gaming platform operator serving the Malaysian market, we are committed to handling all your personal information with integrity, transparency, and security. This Privacy Policy is prepared in accordance with applicable data protection requirements and industry best practices.
This policy applies to all obi9 platform users, including website visitors, registered members, and active players. By using obi9's services, you agree to the collection and use of your personal information as described in this Privacy Policy. We encourage you to read this document in full to understand how your data is managed.
If you have any questions or concerns regarding your data privacy at obi9, our support team is ready to assist via live chat within the platform, available 24 hours a day, 7 days a week.
Obi9 collects your personal information through several methods, including information you provide directly during registration and use of the platform, as well as information collected automatically through industry-standard tracking technologies.
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, ID number | KYC verification & age eligibility |
| Contact Data | Email, phone number, address | Account communications & support |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & Fraud Prevention |
| Game Data | Wagering records, session duration, wins history | Responsible gaming & analytics |
| Behavioral Data | Pages visited, time spent on the platform | User experience enhancement |
All data collected is limited to what is strictly necessary for the stated purposes. obi9 does not collect irrelevant or excessive information beyond what is required for platform operations.
The personal data we collect is used exclusively for the following purposes, and for no other purpose without your consent:
Obi9 does not use your data to make automated decisions that have legal effects or significant impact on you without human review. Every important decision relating to your account involves review by our team.
The security of your personal information is obi9's highest priority. We implement multiple layers of protection to ensure your data is safe from unauthorized access, loss, or exposure:
Your personal data is retained for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. After that period, your data will be securely deleted or anonymized in accordance with our standard procedures.
obi9 does not sell your personal information to any third party. This is a commitment we will not compromise on. However, there are limited situations where we need to share your data with trusted parties to keep the platform running smoothly:
All third parties we engage are required to comply with data protection standards no less stringent than those of obi9 itself. We do not permit them to use your data for any purpose other than those specified.
Obi9 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. They allow us to recognize you on subsequent visits and personalize your experience.
We use the following types of cookies:
You can manage your cookie settings through your browser settings. Disabling certain cookies may affect the functionality of some obi9 platform features. For the best experience, we recommend keeping essential and functional cookies active.
As an obi9 player, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:
Request a copy of all personal data we hold about you at any time.
Update or correct your personal data that is inaccurate or outdated.
Request the deletion of your personal data subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another service.
Request that we restrict the processing of your data under certain specified circumstances.
To exercise any of the rights above, contact the obi9 support team via live chat on the platform. We will process your request within 30 business days from the date of receipt.
The obi9 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data relating to individuals under the age of 18. Should we discover that data belonging to someone under 18 has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.
If you believe a child has accessed or registered on the obi9 platform, please notify us immediately via live chat so we can take the appropriate action without delay.
The obi9 platform may from time to time contain links to third-party websites or services, including social media platforms. This Privacy Policy applies solely to the obi9 platform. We are not responsible for the privacy practices of those third-party sites and encourage you to read their own privacy policies before providing any personal information.
The presence of links to other websites within the obi9 platform does not mean we endorse, approve of, or take responsibility for the content, products, services, or privacy policies of those websites.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the obi9 Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 3–5 business days. For issues requiring further investigation, we will acknowledge receipt of your request within 24 hours and provide an estimated resolution timeline.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to all registered members via email or in-platform notification before taking effect.
Privacy at obi9 is not an empty promise. These are six concrete commitments we uphold every day to ensure your personal data remains safe at all times.
Every bit of data you send to obi9 is protected with 256-bit SSL encryption — the same technology used by major banks in Malaysia. Your banking card details, account information, and personal data are unreadable to anyone during transmission.
This is obi9's non-negotiable red line. We have never and will never sell players' personal information to advertisers, data brokers, or any third party for commercial gain. Your data is yours alone.
You own your data. Access, update, or request deletion of your personal data at any time via obi9's live chat. No complicated Q&A, no bureaucratic hassle — our process is simple and fast.
Obi9's security infrastructure undergoes comprehensive audits by independent cybersecurity experts on a regular basis. Any vulnerabilities identified are addressed promptly, well before they can pose a threat to our players' data.
Obi9 only retains data that is strictly necessary, and only for as long as required. Data that is no longer needed is securely deleted in accordance with strict data disposal procedures. We do not collect excessive data simply because we can.
Not all obi9 staff can access your data. Only personnel who require access as part of their duties are granted permission, and every access is logged in an audit trail reviewed regularly by our security team.